What if my headband doesn’t fit?

Our headbands are made from a super flexible base band which can be made wider or narrower to fit all head sizes - that’s what makes them so comfortable! Please refer to our sizing info page for more in depth measurements.

I’ve seen a headband I love, but it is now out of stock.

Some of our headbands are made from reused and recycled fabric, so there is very limited stock available. So if you see one you love, its a good idea to snap it up while it’s still in stock. If you’ve seen a headband you like which is out of stock, please contact us and we will be able to tell you whether it will be restocked.

How will my headband arrive?

All our products are sent wrapped in tissue paper, in a box that will fit through your letterbox (unless you have placed a large order, in which case it will arrive in a larger box). All our packaging is fully recyclable. All orders are sent via Royal Mail.

Where are your headbands made?

We are a UK based business. All our headbands are handmade in Norwich, Norfolk.

How often do you add new designs?

We regularly release new collections of headbands - usually every couple of months. To be kept up to date and to be the first to know when new designs will be added, please follow us on Instagram @nine9designs

What countries do you ship to?

At the moment we only ship to a limited number of countries. These are:


When will my order arrive?

We aim to dispatch orders within 3 workings days. Once your item has been dispatched it will take an additional 2-4 working days to be delivered (if you are based in the UK and have not chosen to upgrade your shipping). Delivery will take longer if you are outside of the UK. Please refer to our shipping policy for more information.